Accessibility Statement

Thornton Township is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Our Commitment

Thornton Township strives to ensure that its website is accessible to people with disabilities in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and the Illinois Information Technology Accessibility Act (IITAA). We are committed to providing an inclusive digital experience for all residents, regardless of ability.

Accessibility Features

Our website includes the following accessibility features:

• Accessibility Toolbar — Available on every page via the “Accessibility” button in the header. Includes larger text, smaller text, high contrast mode, dyslexia-friendly font, link highlighting, and motion pause controls.
• Keyboard Navigation — All pages can be navigated using a keyboard. A skip-to-content link is available at the top of each page.
• Screen Reader Support — Pages use semantic HTML, proper heading structure, ARIA labels, and descriptive alt text for images.
• Focus Indicators — Visible focus indicators are provided for all interactive elements.
• Color Contrast — Text and interface elements meet or exceed WCAG AA contrast ratio requirements.
• Resizable Text — All text can be resized up to 200% without loss of content or functionality.
• External Link Labels — Links that open in a new tab are labeled for screen reader users.
• PDF Documents — We are working to ensure that PDF documents are tagged and accessible. If you need an accessible version of any document, please contact us.

Known Limitations

While we strive for full accessibility, some content on our website may not yet fully conform to WCAG 2.1 Level AA. We are actively working to address these areas:

• Some older PDF documents may not be fully tagged for screen reader accessibility.
• Third-party embedded content (such as maps or payment portals) may not fully meet our accessibility standards.

Standards and Guidelines

This website aims to conform to the following standards:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
• Illinois Information Technology Accessibility Act (IITAA)
• Americans with Disabilities Act (ADA), Title II
• Section 508 of the Rehabilitation Act

Feedback and Contact

We welcome your feedback on the accessibility of the Thornton Township website. If you experience any accessibility barriers, or if you need information in an alternative format, please contact us:

We aim to respond to accessibility feedback within 2 business days.

Formal Grievance Process

If you are not satisfied with our response to your accessibility concern, you may contact:

• U.S. Department of Justice — ADA.gov
• Illinois Department of Human Rights — dhr.illinois.gov

Assessment Approach

Thornton Township assesses the accessibility of this website through the following approaches:

• Self-evaluation by our IT and Digital Services team
• Review of user feedback and accessibility complaints
• Testing with keyboard navigation and screen reader tools

This accessibility statement was last reviewed and updated on April 27, 2026.